Contact us

Contact Us

We’re here to help. Whether you’re looking for assistance, have any query or just want to let us know how we did, you can contact us easily via Whatsapp or Email.

Alternatively, you could also take a look at our FAQs for answers to your questions.


You will receive an email upon creation of the shipping label, which means your order is getting ready to be shipped.

YES! Hassle-free returns! Please visit Order Return Page and you need to write your order # number id, and your email id and you need to just follow the step and instructions.

If the exchange is due to a packaging error, defect, or manufacturing issue, we will cover the cost to return the item. If not, you just have to cover the shipping and we'll send you out a new item at no extra cost. 

*Exchanges must be made within 30 days from the date your item was delivered.

ABSOLUTELY! If you don't love your Shirttheory item, we will refund your money. Refunds must be processed within 30 days of your purchase date. Item must be in the same condition as you received it. If you want to request a refund, Please visit Order Return Page and you need write your order # number id, and your email id and you need to just follow the step and instruction, and you should also email support@shirttheory.co.in our customer service email for help processing. 

Please include a note as to why the item is being returned along with your order number and name so we can process the refund quickly.

Refunds will take 2-5 business days to process through back to your bank. Once a refund is processed you will receive an email notification.

Regardless of where you have ordered from, an indicative time period for your product to reach you is 3 to 8 days from the time your order is confirmed.

We have partnered with some of India's leading delivery companies (currently shiprocket) and will keep expanding our partner network.

In case your pin code is not accepted at checkout, please contact us, we will do our best to service your order.

Yes, we do have gifting options. While placing a gift order, we request you to enter your details in the billing section and the details of the person who you would like to gift to in the shipping section and tick the gift order checkbox at the time of checkout. We charge very nominal price for gift wrapping product.

If you have a gift message, you can mention the same in the add note area and we will have the same added to your gift.

Any verification calls will be made on the billing contact details and will not be disclosed to the person we are shipping to.

We, as a brand, do not believe in discounts, however we have special benefits that are few and limited. You can check in with our customer care team over a call/ WhatsApp (+91 96503 29273) or on email to (support@shirttheory.co.in)to find out more.

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