RETURNS, EXCHANGE & CANCELLATION
Don’t Love what u Purchased
No worries, WE UNDERSTAND!
Easy Shopping Experience
We strive at Shirt Theory to deliver at ease shopping experience and offer world class customer experiences. And we promise to evolve ourselves continuously
Our Policy: Please call us on the customer care number with 7 days of product delivery to place your return request. Please ensure the product being returned is unused, undamaged and unwashed with tags in original packaging. Please note you can request for the exchange of product only once.
Products bought under any special offer are only eligible for an exchange (product should be of the same or higher value). Refunds are not applicable for special offers. However, you can take store credit for the same, that can be used for a period of next 6 months.
Process: Create Request and Confirm then Handover to our representative.
Price: Free. It is on us
Customer Care: +91 96503-29273
If you find any problems with your Shirt Theory article or are unsatisfied for any reason, you can return or exchange the article up to 30 days from the date of purchase.
We will only accept articles that are returned in their original packaging, are unused, unwashed and undamaged with all tags still attached. Otherwise we may not accept the returns and send it back to the customer.
For all accepted returns, we will refund your money within 5-6 working days to your bank account, offer store credits for use on future purchase or exchange for another available size or product, as you prefer. It is your choice
Only eligible for the article purchased, not any packaging or gift or free items included by us.
The easiest way to return or exchange is to generate a request from our website. For transactions made by signed-in customers, you can go to "My Orders" under the "My account" menu. For guest order transactions, visit the Track Your Order page. You will need to enter your Order ID and the email address given in the order.
You can also call or write to us if you need any assistance or if you find that more convenient.
We are not able to cancel orders once they are collected by our delivery partners. If so, the order can be cancelled only after receipt of delivery by the customer. For all accepted cancellations, we will refund your money within 7-10 working days, offer store credits or exchange for another available size or product, as you prefer.
Please inform our customer care department in the event any articles are delivered without tags. Please do not accept a delivery if the packaging is not properly sealed or is damaged.
Create Request Here: Order Returns